INTERNAL COMMUNICATION SYSTEM

INTERNAL COMMUNICATION SYSTEM

Introduction to the Channel

This channel is exclusively for reporting serious or very serious administrative violations, as well as criminal offenses that may impact the organization or its members. The company will handle each report with integrity and confidentiality, ensuring that all parties involved are treated fairly.

In accordance with Law 2/2023, which protects individuals who report regulatory violations and combats corruption, this channel guarantees the protection of those who, in good faith, report unlawful conduct.

Who Can Use This Channel

This channel is available to employees, collaborators, suppliers, and any other interested party who has relevant information about potential serious violations that could compromise the organization’s integrity or regulatory compliance.

What Can Be Reported

Reports can include serious or very serious administrative violations and criminal matters that affect the organization. This includes practices such as fraud, corruption, abuse of power, and any actions that violate current regulations or the organization’s ethical principles. Other issues should be directed to the usual communication channels.

How to Report

When submitting a report, it is recommended to include:

    • A detailed description of the observed events.
    • Evidence supporting the report (such as documents, dates, testimonies, etc.).
    • The identity of the complainant (optional if preferring to report anonymously).

Recommendations

    • Review the information beforehand to ensure clarity and accuracy.
    • Use respectful and objective language.
    • Refer to internal policies if you have questions about procedures.

Confidentiality and Follow-Up

The identity of the complainant will be protected under Law 2/2023, which safeguards individuals who report regulatory violations and combats corruption. The company ensures maximum confidentiality in handling each report and guarantees that no retaliation will be taken against those who act in good faith. Each report will be followed up with a thorough and transparent process.