Environmental Performance

Environmental Performance

In MCI ASSIST GROUP, We are committed to social responsibility, quality, environmental protection, information security and regulatory compliance. As part of our commitment, we follow the principles established in the ISO 9001:2015, ISO 14001:2015, ISO 27001:2013 and ISO 37301:2022 standards. This CSR policy guides our actions and decisions, ensuring that we act ethically and sustainably in all our operations.

Commitment to Quality (ISO 9001:2015)

• Continuous Improvement: We strive to continually improve our processes, products and services to meet and exceed our customers’ expectations.
• Customer Satisfaction: We are committed to providing high-quality products and services that meet our customers’ requirements and improve their satisfaction.
• Staff Participation: We encourage the participation and development of all our employees, recognizing that they are key to the success of our organization.

Environmental Protection (ISO 14001:2015)

• Pollution Prevention: We implement measures to prevent pollution and minimize the environmental impact of our operations.
• Legal Compliance: We ensure compliance with all applicable environmental laws and regulations.
• Sustainable Use of Resources: We promote the efficient and sustainable use of natural resources and energy in our activities.
• Monitoring our Carbon Footprint.

Information Security (ISO 27001:2013)

• Confidentiality, Integrity and Availability: We guarantee the confidentiality, integrity and availability of information, protecting it against threats and vulnerabilities.
• Regulatory Compliance: We comply with all laws and regulations related to information security and data privacy.
• Awareness and Training: We develop awareness and training programs for our employees about the importance of information security.

Compliance and Ethics (ISO 37301:2022)

• Culture of Compliance: We foster a culture of compliance throughout the organization, promoting values ​​of integrity and ethics.
• Legal and Regulatory Compliance: We comply with all applicable laws, regulations and standards, and maintain an effective compliance management system.
• Transparency and Responsibility: We act with transparency and responsibility in all our commercial activities, ensuring accountability and compliance with our commitments.

Commitment to the Community

• Investment in the Community: We support initiatives and projects that contribute to the well-being and development of the communities where we operate.
• Social Responsibility: We promote responsible business practices that have a positive impact on society and the environment.
• Diversity and Inclusion: We foster an inclusive and diverse work environment, respecting and valuing individual differences.

                                                                                                           

This CSR policy is reviewed periodically to ensure its adequacy and continued effectiveness. We are committed to making continuous improvements in our social responsibility practices, adjusting them to changes in the environment and the expectations of our stakeholders.

                                                                                                                   

THE MANAGEMENT

11/07/2024